Privacy Policy

IPTV Provider Pro ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal data we collect, how we use it, and your rights under the UK GDPR and the Data Protection Act 2018.

1. Who we are (Data Controller)

2. Data we collect

• Contact details you provide (name, email, phone/WhatsApp).
• Order and payment information (we do not store full card numbers).
• Technical data such as IP address, device and browser via cookies.
• Support communications between you and our team.

3. How we use your data

• To deliver and activate your subscription.
• To provide support and respond to enquiries.
• To process payments and renewals.
• To improve our service and website.
• To meet legal obligations.

4. Lawful basis

We process data to perform our contract with you, on the basis of our legitimate interests in running and improving the service, and with your consent (e.g. for non-essential cookies).

5. Retention

We keep your data only as long as needed for the purposes above or as required by law, then delete or anonymise it.

6. Sharing

We never sell your data. We may share it with trusted processors (e.g. payment and email providers) acting on our behalf, and with authorities where required by law.

7. Your rights

• Access, rectification and erasure of your data.
• Restriction of, or objection to, processing.
• Data portability.
• To withdraw consent and to complain to the Information Commissioner's Office (ICO).

8. Cookies

We use cookies as described in our Cookie Policy.

9. Contact

Questions? Email support@ip-tvproviderpro.uk.